Deming Believed That Poor Quality Resulted from ________

question 28

Multiple Choice

Deming believed that poor quality resulted from ________.

• A) poor management of the system for continual improvement
• B) poor human resource management
• C) consumer complacency
• D) a lack of commitment on the part of management
• E) poor engineering and design

Recognize different research designs and their purposes.

Understand the significance of manipulation in experimental research.

Appreciate the challenges of experimental research in human development.

Distinguish between different types of experiments and research methodologies.

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Definitions:

Placebo Group

In drug research, a group given an inert substance to assess the psychological effect of receiving a treatment.

Experimenter Expectancy Effect

The influence that the researcher's expectations can have on the outcome of a study, potentially biasing the results.

Floor Effect

Failure of a measure to detect a difference because it was too difficult.

Paper-and-pencil Questionnaire

A traditional survey method where participants respond to questions written on paper by physically marking their answers.