What Are the Three Steps Proposed by Feigenbaum to Improve

question 12

Multiple Choice

What are the three steps proposed by Feigenbaum to improve quality?

• A) quality inspection, quality accountability, and quality control
• B) quality leadership, quality technology, and organizational commitment
• C) employee empowerment, total quality management, and statistical process control
• D) self-directed work teams, employee empowerment, and total quality management
• E) quality leadership, quality management, and total quality control

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Definitions:

Zimbardo Experiment

A psychological study conducted by Philip Zimbardo in 1971 to investigate the effects of perceived power, focusing on the struggle between prisoners and prison guards in a simulated environment.

Halo Effect

A cognitive bias where one's overall impression of a person influences how we feel and think about their character.

Attracted

The state or condition of being drawn to or interested in something or someone, often in a romantic or sexual manner.

Proximity

The physical closeness or nearness of objects, individuals, or concepts, often influencing relationships, interactions, and perceptions.