Which of the Following Is Not Necessary for Customer Closeness

question 33

Multiple Choice

Which of the following is not necessary for customer closeness to be achieved?

• A) gathering data
• B) analyzing data
• C) implementing change systems based on data
• D) implementing an e-commerce site
• E) understanding competitors' customers

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Definitions:

CVP Graph

A visual representation of the Cost-Volume-Profit analysis, illustrating the relationship between costs (both variable and fixed), volume of production, and the resulting profit or loss.

Management

The process of dealing with or controlling things or people within an organization.

Variable Costs

Costs that change in proportion to the level of activity or volume of goods produced in a business.

Fixed Costs

Costs that do not vary with the level of production or business activity, such as rent or salaries.