Two Important Measures That Are Monitored in the Process Map

question 98

Multiple Choice

Two important measures that are monitored in the process map are ________.

• A) payback period and ROI
• B) risk and return
• C) defects per unit (DPU) and defects per million opportunities (DPMO)
• D) breakeven point and payback period
• E) contribution margin and breakeven point

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Definitions:

Assertive Communicators

Individuals who express their opinions and needs directly and respectfully, without infringing on the rights of others.

Passive-aggressive

A behavior characterized by indirect resistance to the demands of others and an avoidance of direct confrontation.

Good Definitions

Explanations or descriptions of a term or concept that are clear, precise, and encompass all essential features.

Essential Characteristics

Fundamental qualities or attributes that define the nature of something.