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Why Is Service Quality More Difficult to Define Than Product

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Why is service quality more difficult to define than product quality?


Definitions:

Money Incomes

The total amount of money earnings received by an individual or group before any deductions.

Marginal Product

The additional output that is produced by adding one more unit of a specific input, keeping all other inputs constant.

Firm's Total Output

The total amount of goods or services produced by a company during a specific period.

Derived Demand

The demand for a factor of production or intermediate good that arises from the demand for the final good or service it helps to produce.

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