________ Include Customer Support and Focusing on Delivery Reliability

question 55

Multiple Choice

________ include customer support and focusing on delivery reliability.

• A) Inbound logistics
• B) Downstream activities
• C) Core process activities
• D) Upstream activities
• E) Outbound logistics

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Definitions:

Response Deprivation Theory

The idea that when a contingency restricts access to an activity, it causes that activity to become a reinforcement.

Premack's Principle

A principle stating that more probable behaviors can serve as reinforcers for less probable behaviors.

High-Probability Activities

Activities that an individual is highly likely to engage in, often used in behavior modification by allowing access to them as a reward.

Reinforcing

Strengthening a behavior by providing a consequence that will increase the likelihood of the behavior's recurrence.