________ Was the First Functional Field of Management to Adopt

question 43

Multiple Choice

________ was the first functional field of management to adopt quality as its own.

• A) Engineering
• B) Marketing
• C) Human resources
• D) Finance
• E) Operations

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Definitions:

Telephone Professionalism

The practice of maintaining courteous and efficient communication over the telephone in a professional setting.

Automated Phone Systems

Telecommunication systems that manage calls without human intervention, often used in customer service to route calls or provide pre-recorded information.

Interactive Pager

A pager designed for two-way communication. The pager screen displays a printed message and allows the physician to respond by way of a mini keyboard.

Pager Types

Various categories or models of pagers, which are electronic devices used for sending or receiving messages.