An Operations Perspective on Quality Involves a Subjective Assessment of the Efficacy

question 50

True/False

An operations perspective on quality involves a subjective assessment of the efficacy of every step of the process for the customer.

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Definitions:

Sales Discounts

A reduction in the price of goods or services sold, offered by the seller as an incentive to buyers.

Cash Flow

The net amount of cash and cash-equivalents being transferred into and out of a business.

Merchandisers

Businesses that purchase goods for resale at a profit, dealing primarily in tangible products that are marketed to consumers or other businesses.

Credit

An accounting entry that increases a liability or equity account, or decreases an asset or expense account; also refers to the provision of resources based on a trust agreement.