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____ refer to unrealistic positive beliefs, may give a person a greater sense of control to cope with the negative impact of a trauma and may be adaptive in the short-term but not result in actual growth. They may help a person cope by thinking that change and growth have occurred when they have not.
Negative Outcomes
Undesirable or harmful results or effects stemming from an action, decision, or situation.
Quality Procedures
Standardized methods and practices designed to ensure that products or services meet prescribed standards of quality.
Petty Cash Fund
A small amount of cash on hand used for covering minor expenses in an organization.
Issue Resolution
The process of solving problems or addressing concerns, often used in customer service and technical support contexts.
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