Which of the Following Statements Exemplifies the Most Effective Type

question 3

Multiple Choice

Which of the following statements exemplifies the most effective type of feedback?

• A) Your story was really confusing.
• B) I think you sounded unprofessional because you don't really care about the client's problems.
• C) You don't seem to care about your communication style at all.
• D) I'm having a hard time understanding the specifics of your client's situation.

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Definitions:

Status Quo Bias

The preference to keep things the way they are rather than change.

Dispute

A disagreement, argument, or debate, often between people or groups with opposing viewpoints.

Participant

A person who takes part in something, such as an experiment or study.

Neighbor

Someone living in close proximity to another or a member of the same community or area.