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The primary factor that an officer should consider when determining how to use discretion is .
Relationship Management
Relationship management involves strategies and practices to maintain, improve, and enhance relationships with clients, customers, and stakeholders.
Emotional Intelligence
is the ability to recognize, understand, manage, and reason with emotions in oneself and others.
Job Satisfaction
The degree to which employees feel positively about their job, including aspects like work environment, duties, and compensation.
Work Context
The physical and social environment in which work is performed, including conditions, culture, and external influences affecting the workforce.
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