When Investing in Automated Systems, Which of the Following Intangible

question 141

Multiple Choice

When investing in automated systems, which of the following intangible or indirect benefits may be important?

• A) improved customer satisfaction
• B) improved market share
• C) reduced support labor cost
• D) reduced lead time
• E) All of these.

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Definitions:

Stocking

The process of replenishing goods in a store or warehouse to ensure sufficient supply for consumer demand.

Indirect Channel

A distribution method that involves intermediaries or middlemen to get the product from the manufacturer to the consumer.

Consumer Products

Goods produced for personal use by the general public, often classified into convenience, shopping, specialty, and unsought products.

Small Retailers

Businesses that operate on a smaller scale compared to large chains, typically offering a more personalized shopping experience.