In _____, You Encourage Clients to Share Their Reactions to the Results

question 3

Multiple Choice

In _____, you encourage clients to share their reactions to the results of measurement instruments such as questionnaires, various individual or subjective rating scales, and the graphic reflections of trends and patterns.

• A)needs assessment
• B)final evaluating
• C)plan execution
• D)functional analysis

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Definitions:

Defects

Flaws or errors in a product, process, or system that detract from its intended quality or functionality.

CRM Program

A strategy and software that businesses use to manage interactions with current and potential customers, aiming to improve relationships and grow sales.

High Quality

A degree of excellence or superiority in condition or performance; often associated with the level of fulfillment of certain standards or specifications.

Satisfaction

The feeling of contentment or fulfillment that comes from meeting one's expectations or desires.