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Instructions: Please Define the Following Key Terms

question 30

Short Answer

Instructions: Please define the following key terms.Show Who? What? Where? When? Why Important?
-charivari


Definitions:

Upward Influence

refers to the ability of lower-level employees to affect the decisions, actions, and perspectives of their higher-up managers or leaders.

Hard Influence Tactics

Strategies that use direct and forceful approaches to persuade others, often involving pressure or threats.

Assertiveness

The quality of being self-assured and confident without being aggressive, enabling an individual to express their thoughts and feelings in a direct, honest manner.

Ingratiation Activities

Behaviors aimed at gaining favor or approval from others, often through flattery or other forms of sycophancy.

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