Quality Is Best Defined as the Totality of Features and Characteristics

question 104

True/False

Quality is best defined as the totality of features and characteristics of a product or service that impacts the business's ability to satisfy stated or implied needs.

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Definitions:

Output

Energy, matter, or information from a system given out by the system as a result of its processes.

Adaptive Responses

The adjustments or changes made by an organism or individual to environmental stimuli or stressors, enhancing survival and functioning.

Conceptual Framework

A group of related concepts.

Theory

A system of ideas that is proposed to explain a given phenomenon (e.g., theory of gravity).