Quality Is Best Defined as the Totality of Features and Characteristics

question 104

True/False

Quality is best defined as the totality of features and characteristics of a product or service that impacts the business's ability to satisfy stated or implied needs.

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Definitions:

Research and Development

The process focused on developing new products or improving existing ones, often involving scientific and technological innovations.

Culture-Specific Knowledge

Understanding and awareness of the unique aspects of a culture, including its norms, values, and practices, which is crucial for effective communication and interaction within that culture.

Business Norms

Business norms are the customary rules and standards of conduct that guide business behavior and interactions within specific industries, cultures, or markets.

External Factors

Influences from outside an organization or system that can impact its performance, including economic, social, political, and environmental forces.