A Company That Operates a Customer Service Call Centre Is

question 75

Multiple Choice

A company that operates a customer service call centre is likely to contract with a company in India to:

• A)capitalise on the special features of location.
• B)cut costs.
• C)expand its market.
• D)gain access to resources.

---

Definitions:

Personality Traits

Enduring characteristics or patterns of behavior that define an individual's responses across various situations.

Behavioral Genetics

The field of study that examines the role of genetic and environmental factors in shaping behaviors, personalities, and traits.

Personality Traits

Enduring characteristics that describe an individual's behavior, such as openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Biological Relatives

Individuals who are related to one another through hereditary connections, including parents, siblings, and extended family members.