Match the Term with Its Definition

question 8

Essay

Match the term with its definition.
a.Attitude
b.Culture
c.Customer experience management
d.Customer lifetime value
e.Customer relationship management
f.Motivations
g.Needs
h.Opinion leader
i.Perception
j.Perceptual categorisation
k.Reference group
l.Social classes
-Goal-oriented forces that organise and give direction to the tension caused by unsatisfied needs.

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Definitions:

One Hundredth

A fractional unit that is one part of a hundred, commonly expressed as 1/100.

Hydro-

A prefix indicating relation to water.

Hydrotherapy

The use of water in the treatment of different conditions, including arthritis and related rheumatic complaints.

Water

A colorless, odorless, tasteless liquid that forms the seas, lakes, rivers, and rain, and is the basis of the fluids of living organisms.