Match the Term with Its Definition

question 72

Essay

Match the term with its definition.
a.Attitude
b.Culture
c.Customer experience management
d.Customer lifetime value
e.Customer relationship management
f.Motivations
g.Needs
h.Opinion leader
i.Perception
j.Perceptual categorisation
k.Reference group
l.Social classes
-An enduring opinion based on a combination of knowledge, feeling and behavioural tendencies.

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Definitions:

Fear of Strangers

The common anxiety or distress that individuals, especially infants and young children, may experience in the presence of unfamiliar people.

Infant Father Care

The involvement and care provided by fathers to their infants, crucial for the child's development and the paternal bond.

Culture

Culture consists of the beliefs, behaviors, objects, and other characteristics common to the members of a particular group or society, shaping their worldview and lifestyle.

Experience

The knowledge or skill acquired by a period of practical involvement in an activity or exposure to events.