A Small Computer Retailer Makes Every Effort to Satisfy Customer

question 76

Multiple Choice

A small computer retailer makes every effort to satisfy customer needs both before and after the sale.However, this retailer regards social problems as being beyond the scope of his business.This organisation's management has recognised:

• A)some degree of social responsibility in its commitment to customers.
• B)the existence of social responsibilities but having failed to do anything about them.
• C)ethical obligations to customers but not social responsibilities.
• D)social responsibility as the domain of big business.

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Definitions:

Information Processing Speed

The pace at which individuals can perform cognitive tasks, process information, and respond to environmental stimuli.

Sleep

A natural and periodic state of rest during which consciousness of the world is suspended.

Middle-Aged Adults

Typically refers to individuals between the ages of 40 and 65 who are experiencing transitions in personal, physical, and professional domains.

Hearing Loss

A decrease in the ability to perceive sounds compared to what is considered normal.