Good Customer Service Can Be Provided by a Business of Any

question 74

True/False

Good customer service can be provided by a business of any size but small entrepreneurial companies do it better.

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Definitions:

Marketing Program

A comprehensive plan that outlines marketing strategies, tactics, and actions to achieve business objectives.

Customer Value Proposition

A business or marketing statement that describes why a customer should buy a product or use a service, highlighting the distinct value.

Points of Difference

Unique attributes or benefits that set a product, service, or brand apart from its competitors in the eyes of the target market.

Competitive Substitutes

Products or services that can be used as replacements for another due to similarities in function or utility, creating options for consumers.