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question 30

Multiple Choice

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• A) 1.
• B) 0.
• C) 2.
• D) undefined.

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Definitions:

Procedural Justice

The concept that fair and transparent processes are as important as the outcomes themselves in determining perceptions of fairness among individuals.

Goal-Setting Theory

A framework that suggests the establishing of clear, specific, and challenging goals can significantly influence performance and motivation.

Clear And Easy

Describes information, instructions, or processes that are straightforward, simple to understand, and unambiguous.

Sales Process

A set of repeatable steps a company takes to move a potential buyer from the early stage of awareness to a closed sale.