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TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

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TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, the population mean of all possible sample proportions is ________.


Definitions:

Nurture

The influence of external factors like environment, education, and social experience on the development of an individual.

Operant Conditioning

A behavioral modification approach where the vigor of an activity is changed by applying reinforcements or punishments.

Social Learning Theory

A theory that proposes people can learn new behaviors and norms through observational learning, by watching and imitating others.

Classical Conditioning

An educational method where two signals are frequently combined, leading to a response initially triggered by the second signal being provoked by just the first signal over time.

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