An Airline Wants to Select a Computer Software Package for Its

question 224

Multiple Choice

An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps the fewest mean number of passengers as possible during a month. An experiment is set up in which each package is used to make reservations for 5 randomly selected weeks. (A total of 20 weeks was included in the experiment.) The number of passengers bumped each week is given below. How should the data be analyzed?
Package 1: 12, 14, 9, 11, 16
Package 2: 2, 4, 7, 3, 1
Package 3: 10, 9, 6, 10, 12
Package 4: 7, 6, 6, 15, 12

• A) F test for differences in variances
• B) one-way ANOVA F test
• C) t test for the differences in means
• D) t test for the mean difference

---

Definitions:

Stress

The body's response to any demand or challenge, which can be physical, mental, or emotional.

Degree of Control

Refers to the extent to which individuals can influence or manage conditions or situations in their environment.

Seriousness

The condition or quality of being of significant importance or gravity.

Appraisal

the act of evaluating or estimating the nature, quality, or significance of something, often involving judgment or assessment.