TABLE 14-8 Recently, a University Switched to a New Type of Computer-Based

question 103

Multiple Choice

TABLE 14-8
Recently, a university switched to a new type of computer-based registration. The registrar is concerned with the amount of time students are spending on the computer registering under the new system. She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering. The range, mean, and standard deviation of the times required to register are in the table that follows.
-Which of the following is a method for breaking a process into a series of steps in order to eliminate defects and produce near perfect results?

• A) Deming's 14 points management
• B) Six Sigma management
• C) Shewhart-Deming cycle
• D) R chart and chart

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Definitions:

Small Business Manager

An individual responsible for overseeing the operations, making critical decisions, and leading the strategy of a small business.

Incubator

An organization designed to support startups and new businesses, often by providing workspace, mentorship, and resources.

Start-Up Process

The series of steps undertaken by entrepreneurs to establish a business, which includes ideation, market research, planning, funding, and launching operations.

Maturity

The stage in life or condition when development is complete and stable, often associated with full growth or an ability to reproduce.