A Low Inventory Turnover Might Signal

question 126

Multiple Choice

A low inventory turnover might signal

• A)a problem with old and obsolete inventory.
• B)fast-moving inventory.
• C)too much inventory.
• D)not enough inventory on hand.

Differentiate between various forms of fairness (distributive, procedural, and interactional) in service recovery.

Analyze the importance of specific and measurable service quality standards.

Appreciate the unique challenges and opportunities presented by the intangibility of services.

Understand the concept of service quality, including its dimensions and measurement methods.

---

Definitions:

Material Fact

Any fact that is significant or essential to the subject matter of a contract or legal proceeding, which if known, might have altered the decision of a party.

Innocent Misrepresentation

A false statement made without knowledge of its falsity, leading to a contract or agreement that can be voided.

Commercial Disparagement

A false or misleading statement made about a business's goods or services intended to dissuade others from dealing with the business.

Scienter-based Misrepresentation

A false statement made by someone who knows it's false or recklessly disregards the truth, intended to induce another to act to their detriment.