A Performance Dashboard Is Most Helpful When It

question 80

Multiple Choice

A performance dashboard is most helpful when it

• A)directly links employee satisfaction with customer satisfaction.
• B)identifies and measures cause-and-effect relationships.
• C)is customized for particular managers.
• D)identifies whether a measure is leading or lagging.

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Definitions:

Allocated General Overhead

The distribution of indirect costs to specific products or business segments based on a formula or allocation base.

Variable Costs

Costs that change in proportion to the level of production or sales, such as raw materials and direct labor.

Target Costing

A pricing method in which the selling price of a product is determined first, and then the target cost is calculated by subtracting the desired profit margin from the selling price.

Selling Price

The fee customers pay to acquire a product or service.