In Selecting the Measures for the Balanced Scorecard, Managers Should

question 78

Multiple Choice

In selecting the measures for the balanced scorecard, managers should choose between four and seven measures for each perspective to avoid

• A)strategy overload.
• B)reporting overload.
• C)information overload.
• D)scorecard overload.

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Definitions:

Trial and Error

A problem-solving method that involves trying multiple solutions and eliminating those that do not work to find one that does.

Mental Set

A psychological tendency to approach situations in a certain way due to past experiences and problem-solving patterns.

Unnecessary Constraints

Limitations or restrictions that are not essential and might hinder problem solving or creativity by imposing additional, non-critical barriers.

Processing Speed

The pace at which individuals can perform cognitive tasks or process information, affecting learning and the ability to perform everyday tasks.