Benchmarking Is Not About Trying to Achieve Another Company's Metrics

question 120

Multiple Choice

Benchmarking is not about trying to achieve another company's metrics, but about

• A)maintaining internal processes and customer relations to stay competitive with other companies in the industry.
• B)replicating the successful practices that lead to their outstanding metrics.
• C)trying to outperform the other company in its best practices areas.
• D)outdoing the other company in profit and reputation.

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Definitions:

Fatuous Love

A type of love that is typified by commitment based on passion without the stabilizing influence of intimacy.

Triangular Model

A psychological theory, often associated with love, which posits that intimate relationships are comprised of three components: intimacy, passion, and commitment.

Consummate Love

A term from Sternberg's Triangular Theory of Love, referring to a complete form of love that combines intimacy, passion, and commitment.

Consummate Love

A theory proposed by psychologist Robert Sternberg that describes a complete form of love consisting of three components: intimacy, passion, and commitment.