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A Balanced Scorecard Should Include Five to Seven Measures in Each

question 54

Essay

A balanced scorecard should include five to seven measures in each of four perspectives.
Required:
List six measures that relate to the learning and growth perspective.


Definitions:

Socio-economic Status

A measure of an individual or family's economic and social position in relation to others, based on income, education, and occupation.

Conscientiousness

A personality trait characterized by organization, responsibility, perseverance, and carefulness.

Neuroticism

A character trait marked by feelings of nervousness, apprehension, irritability, unease, envy, annoyance, jealousy, and feeling isolated.

Five-factor Model

A theory that describes personality using five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

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