Financial Measures Alone Do Not Capture All Aspects of an Organization's

question 168

Essay

Financial measures alone do not capture all aspects of an organization's performance.Nonfinancial measures can be either qualitative or quantitative.Indicate by placing an "X" in the appropriate column whether the following nonfinancial measures are internal operating measures, customer-oriented measures, or employee-oriented measures.

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Definitions:

Human Nature

The general psychological characteristics, feelings, and behavioral traits of humankind, regarded as shared by all humans.

Deterministic

A philosophical theory that all events, including moral choices, are determined by previously existing causes.

Canadian Psychological Association

A professional organization that represents psychologists in Canada, promoting excellence and innovation in psychological research, education, and practice.

Advancement of Psychology

The progression and evolution of psychological theories, practices, and understanding over time.