Which of the Following Is an Example of a Customer-Oriented

question 150

Multiple Choice

Which of the following is an example of a customer-oriented nonfinancial measure?

• A)Product flexibility
• B)Product defects
• C)Production volume
• D)New product introductions

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Definitions:

Net Profit Margin Percentage

A financial metric that shows the percentage of revenue remaining as net income after all expenses, taxes, and costs have been deducted.

Return on Total Assets

measures a company's efficiency in using its assets to generate profit, calculated by dividing net income by total assets.

Total Assets

The sum of all current and non-current assets owned by a company, including cash, inventory, property, and equipment.

Gross Margin Percentage

A financial metric that represents the gross margin as a percentage of total sales revenue, indicating the efficiency of a company in producing and selling goods.