Examlex
For managers to adequately monitor the organization's performance, they need to use
Identifying, Collecting, and Analyzing
The systematic approach to gathering data, recognizing relevant information, and evaluating it to make informed decisions.
Social Intelligence
The ability to collect, monitor, and analyze information from social media platforms to make informed decisions.
Social Listening
The process of monitoring digital conversations to understand what consumers are saying about a brand or industry online.
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