Which of the Following Is Not a Measure That Relates

question 141

Multiple Choice

Which of the following is not a measure that relates to the internal business processes perspective?

• A)Return on investment
• B)Cost per unit
• C)Rework hours
• D)Defect rate

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Definitions:

Growth Strategy

Plans and actions aimed at increasing a company's size, revenues, market share, or competitive positioning.

Cellular Telephone

A wireless communication device that allows users to make and receive calls over a radio frequency link while moving within a service area.

Product Development

The complete process of bringing a new product or service to market, from initial concept to release.

Marketing Concepts

The foundational ideas behind marketing practices, focusing on customer needs, market segmentation, and integrated marketing efforts to achieve business goals.