Which of the Following Strategies Relates to the Customer Perspective

question 42

Multiple Choice

Which of the following strategies relates to the customer perspective?

• A)Manage customer relationships and develop reputation for quick turnaround
• B)Retain and grow customer base and develop reputation for quick turnaround
• C)Manage customer relationships and retain and grow customer base
• D)Develop reputation for quick turnaround and manage customer relationships

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Definitions:

Product Markets

Markets where finished goods and services are bought and sold, as opposed to markets for inputs used in production.

Government Mandate

A government mandate is a requirement set by governments that individuals or organizations must follow, often under penalty for non-compliance.

Employer Prejudice

Biases or preconceived notions held by employers against certain groups of people, often affecting hiring and work practices.

Discriminating Firms

Companies that differentiate among customers, employees, or others based on certain criteria, often leading to unfair treatment.