Which of the Following Strategies Relates to the Internal Business

question 43

Multiple Choice

Which of the following strategies relates to the internal business processes perspective?

• A)Infuse corporate culture of quality throughout workforce and develop reputation for quick turnaround
• B)Achieve operational excellence and infuse corporate culture of quality throughout workforce
• C)Manage customer relationships and achieve operational excellence
• D)Develop reputation for quick turnaround and manage customer relationships

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Definitions:

Participative Leadership

A leadership style where decision making is shared among group members, valuing their input and engagement in setting goals and solving problems.

Information Power

The influence and control one gains from possessing, controlling, and disseminating valuable information.

Ability

Innate and learned competency; talent required to perform a task; one’s level of achievement based on skill, motivation, and expectation that one will succeed. The greater the ability, the greater the potential for leadership effectiveness. See job knowledge.

Servant Leader

A leadership philosophy which posits that the main goal of a leader should be to serve others, placing the needs of the team above their own.