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A Balanced Scorecard Should Include Five to Seven Measures in Each

question 54

Essay

A balanced scorecard should include five to seven measures in each of four perspectives.
Required:
List six measures that relate to the learning and growth perspective.


Definitions:

Metacognition

Awareness and understanding of one's own thought processes, often referred to as "thinking about thinking."

Control Process

A method of regulation that guides activities toward achieving goals or standards.

Pragmatics

The study of how context influences the interpretation of meaning in language, including the use of language in social contexts and the understanding of indirect and implied meanings.

Metacognition

The recognition and comprehension of an individual's own cognitive activities, commonly known as "thinking about thinking."

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