Financial Measures Alone Do Not Capture All Aspects of an Organization's

question 168

Essay

Financial measures alone do not capture all aspects of an organization's performance.Nonfinancial measures can be either qualitative or quantitative.Indicate by placing an "X" in the appropriate column whether the following nonfinancial measures are internal operating measures, customer-oriented measures, or employee-oriented measures.

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Definitions:

Harassment

Unwanted, aggressive behavior or conduct that targets an individual or group, often causing distress or creating a hostile environment.

Moral Intelligence

The capacity to understand right from wrong and to behave based on the values that are considered morally correct.

Obedience Punishment Stage

A concept from Kohlberg's stages of moral development, where moral reasoning is based on the physical consequences of actions, without recognition of any higher moral principles.

James McNerney

An American businessman known for his leadership roles at major corporations such as 3M and Boeing, significantly impacting their strategic direction and growth.