A Management Tool That Focuses on Improving the Efficiency and Effectiveness

question 96

Multiple Choice

A management tool that focuses on improving the efficiency and effectiveness of an organization's business processes through radical change is referred to as

• A)business process reengineering.
• B)process improvement.
• C)radical analysis.
• D)activity-based management.

---

Definitions:

Buying Patterns

The habitual or typical behaviors and preferences of consumers when making purchasing decisions.

Diversity

The inclusion of individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation, etc., in a group or organization.

Problem Recognition

The first step in the consumer decision-making process, where the consumer identifies a need or problem that requires a solution.

Skin Protection

Measures or products designed to protect the skin from harmful elements, such as UV rays, chemicals, and abrasions.