Which of the Following Is Not a Category for Performance

question 95

Multiple Choice

Which of the following is not a category for performance measures used for a balanced scorecard?

• A)Learning and growth
• B)Competitive
• C)Internal business processes
• D)Customer

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Definitions:

IQ

A measure of a person's reasoning ability compared to the statistical norm or average for their age, taken to be an indicator of intelligence.

Mental Age

A concept used to describe a person's intellectual capability relative to their chronological age.

Terman

Lewis M. Terman, an American psychologist best known for his revision of the Stanford-Binet Intelligence Scales and research in intelligence testing.

Charles Spearman

A British psychologist who is best known for his work in statistics and psychology, particularly for his theory regarding the existence of a general intelligence factor, "g."