Measuring Client Satisfaction Is Important Because

question 6

Multiple Choice

Measuring client satisfaction is important because

• A)dissatisfied clients are likely to leave the agency
• B)managers need to detect problems before they get out of control
• C)it is required by many regulatory agencies
• D)all of the above
• E)none of the above

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Definitions:

Stock Markets

Platforms where shares of publicly traded companies are bought and sold, enabling businesses to raise capital from investors, and providing investors opportunities to earn returns on their investments through dividends and stock value appreciation.

Government Regulation

The act of controlling business operations, activities, or market entries through laws and rules set by the government to protect public interests.

Economic Expansion

A phase of the business cycle during which the economy grows, characterized by increased output, employment, and consumer spending.

Laissez-faire Approach

An economic philosophy of minimal governmental intervention in the market and the operations of businesses.