You Are Hired as an External Evaluator for a New

question 9

Multiple Choice

You are hired as an external evaluator for a new, innovative therapeutic program for children with autism that has not yet been empirically tested.The program director tells you that five staff members will lose their jobs if the evaluation does not show the intervention to be effective, and that the parents will be so angry, they will never seek services at their agency again.You analyze the results and find that the children's symptoms did not improve after participating in the new program.What is the most ethical course of action?

• A)Do not report the results correctly because you do not want the staff to lose their jobs in this tough economy.Contributing to workers losing their jobs would be unethical.
• B)Indicate that the program was effective so that the families do not lose faith in the staff and the larger social service system, in general.Creating distrust in service delivery would be unethical.
• C)Write the report with the correct results but write the limitation section so that it seems like the results are not very reliable in order to downplay the negative findings.
• D)Write a draft of the report balancing the positive and negative aspects to show the program director before disseminating the final report to other stakeholders.

Understand the use of countersuggestions in sales and their impact on customer decision-making.

Grasp the significance of customer testimonials, guarantees, and demonstrations as trust-building tools.

Differentiate between effective and ineffective sales presentation techniques.

Comprehend the importance of visual aids, demonstrations, and dramatics in making persuasive sales presentations.

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Definitions:

Model

A representation, often mathematical, of a real-world process, object, or concept designed to understand, predict, or simulate its behavior under various conditions.

Microblogging

A form of blogging that allows users to write short messages (or capture an image or embedded video) and publish them.

Packaged Software

Pre-written, standardized software solutions sold on a mass market basis to meet the general needs of users, as opposed to customized software designed for specific clients.

Web Services

Software systems designed to support interoperable machine-to-machine interaction over a network, often provided as a way for different applications to communicate with each other using web-based protocols.