To Calculate the Proportion of Cases for a Category of a Variable

question 8

True/False

To calculate the proportion of cases for a category of a variable, we simply divide the number of cases in that category by the total number of cases that have provided data for that variable.

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Definitions:

Service Organisations

Entities that provide intangible products or services to customers, such as healthcare, education, and financial services.

Professional Services

Professional services refer to specialized, knowledge-based services provided by experts in fields such as law, accounting, consulting, and architecture, to solve particular client problems or needs.

Front Office Orientation

Refers to a business approach focused on direct interaction with the customers, emphasizing customer service and satisfaction as key to success.

Chargeout Rates

The rates charged to clients for services, often reflecting labor, overheads, and a margin for profit, used by consultancy and service-based businesses.