Relationship Rules Theory Helps People to

question 11

Multiple Choice

Relationship rules theory helps people to

• A)maintain a strong bond with one another.
• B) find common ground in establishing relationships.
• C) clarify several aspects of relationships.
• D)determine when they should terminate the relationship.

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Definitions:

Relationship Selling

A sales approach focused on building a long-term relationship with the customer rather than just making immediate sales.

Primary Purpose

The main reason for which something exists or is done, designed, or used.

Sales Process

A series of steps taken by a salesperson from initiating contact with a potential customer to closing the sale and providing after-sales service.

First Step

The initial action or move in a process or series of actions, often considered crucial for the progress or success that follows.