The Knowledge and Skills Required to Manage Change Do NOT

question 2

Multiple Choice

The knowledge and skills required to manage change do NOT include the ability to:

• A)motivate change
• B)lead change
• C)avoid changing too quickly
• D)develop political support
• E)manage the transition

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Definitions:

Base-Rate Information

Pallid, factual, statistical information about an entire class of events.

Paired Distinctiveness

Illusory correlation in which items are seen as belonging together because they share some unusual feature.

Availability Heuristic

A cognitive short-cut in which the frequency or likelihood of an event is based on how quickly instances or associations come to mind.

Availability Heuristic

A mental shortcut that relies on immediate examples that come to a person's mind when evaluating a specific topic, concept, method, or decision.