Examlex
Change agent training encompasses the following competencies:
Miscommunication
The failure to convey or understand a message correctly, leading to confusion, errors, or conflict.
Emotional Timing
The concept of choosing the right moments to express emotions to achieve a desired outcome.
Emotional Readiness
The state of being mentally and emotionally prepared to handle and respond to personal, social, or professional situations effectively.
Filtering
Filtering in communication refers to the process of selectively presenting information, often to manage or control perceptions.
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