Where a Manufacturer Has Been Discovered to Have Knowingly Produced

question 24

Multiple Choice

Where a manufacturer has been discovered to have knowingly produced and sold a defective product to the public,which of the following would offer the most favourable remedy for salvaging that company's business reputation?

• A) Deny any wrongdoing and obtain top lawyers to defend against litigation.
• B) Take ownership for the problem and voluntarily compensate affected customers.
• C) Hire bloggers to create confusion of the facts on social networking websites.
• D) Have a top executive issue an official apology presented on national television.

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Definitions:

Printed Check

A preprinted form used to make payment from a bank account, containing the details of the payee and the amount.

Upper-Right Corner

A term often used to describe the location at the top right portion of a page, screen, or area.

Reconciling

The process of ensuring that two sets of records (usually the balances of two accounts) are in agreement.

Bank Statement

A record of an account sent to the account holder, usually on a monthly basis, showing the beginning balance, all deposits made, all checks drawn, all bank service charges and interest earned, and the closing balance.