_____ Include the Direct, Out-Of-Pocket Costs of Measuring Quality, Specifically

question 78

Multiple Choice

_____ include the direct, out-of-pocket costs of measuring quality, specifically checking for possible defects.

• A)Six Sigma costs
• B)Internal failure costs
• C)Appraisal costs
• D)External failure costs
• E)Prevention costs

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Definitions:

Resistive Behaviors

Actions or attitudes that express opposition or noncompliance, often seen in therapeutic or caregiving settings.

Impatience

A feeling of irritation or annoyance due to delays or obstacles, often leading to a desire for immediate action or results.

Neutrality

In therapy, the practice of remaining impartial and without judgment towards the client, to create a safe and open therapeutic environment.

Intermittent Reinforcement

A conditioning schedule in which a reward or punishment (reinforcement) is given only some of the time a particular behavior occurs, leading to a stronger response.