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When Companies Map What They Believe a Process Looks Like

question 42

True/False

When companies map what they believe a process looks like, they discover that the actual process is quite different from what they thought it would look like.


Definitions:

Follow Up Questions

Questions asked after an initial question or discussion, aimed at obtaining more detailed information or clarifying previous answers.

Suspense

A state of mental uncertainty or excitement, as in awaiting a decision or outcome, often used to engage audiences in literature or film.

Effective Manager

A manager who achieves organizational goals through efficient planning, organizing, leading, and controlling of resources.

Funnel Sequence

A communication or questioning technique that begins with broad questions and gradually narrows down to more specific ones.

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