_____ Actions and Resources Are Everything Done in the Process

question 46

Multiple Choice

_____ actions and resources are everything done in the process, which contribute no value to the customer, but which they are forced to pay for when they buy the product or service.

• A)Value-adding
• B)Excess inventory
• C)Necessary non-value-adding
• D)Waiting time
• E)Non-value-adding

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Definitions:

Basic Outline

A simplified structure highlighting the key components and their arrangement in a document, presentation, or project.

Proposal Preparation

The process of creating a document that outlines a plan or suggestion for a project, including objectives and methods.

Cognitive Dissonance

A psychological discomfort experienced when holding conflicting cognitions (e.g., beliefs, attitudes, or values), leading to a motivation to reduce the inconsistency.

Contradictory Attitudes

Holding conflicting or opposing views towards an object, person, or situation simultaneously.